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DETAILED DESCRIPTION OF WORK ACTIVITY

The activity carried out consists of concierge services, guarding and unarmed access control
to public bodies, companies, condominium administrations, associations and private individuals.
Staff in company uniform with identification badge, torch, GPS device are used
emergency man down, Body Cam (where required) and telephone connected to the control unit
operational.

Company liability: The Company declares that it has taken out a civil liability insurance policy
towards third parties and/or workers with a minimum ceiling of €3,000,000.00 and contracted with
primary insurance company. The Company declares that it assumes all responsibility for
the execution of the concierge service in question and to hold the Client harmless from any
request for compensation, both contractually and non-contractually for the services themselves, also in
reason and claim of third parties, for any damage caused in execution.

Responsibility of the company of the personnel hired:
The staff is carefully selected to be able to take advantage of men in possession
Of:
< Excellent moral and overall requirements certified by criminal records and loads
pendants>
<Professional skills deriving from experience in the security sector>
< Ability to relate to the external environment and to people in general>
< Certificates and training with courses in First Aid, Medium and High Fire Fighting,
Safety at work>

GENERAL TERMS AND CONDITIONS

Premises: FSA Security S.r.l. (hereinafter for the sake of brevity also only FSA) based in Modena, Tax Code and P.Iva 08807571214 as U.L.O., and registered office in Naples, performs as per the statute, in addition to the rest, the supply and marketing of security systems to its end customers and/or the activity of unarmed day and night porter to subjects who contract to FSA Security S.r.l. such services.
For services where activities carried out by armed personnel are required or where the technological support of an Operations Center is provided for particular video surveillance services and connections to the same Operations Center of telephone and radio equipment for the management of alarm signals, FSA Sicurezza srl entrusts the operational management of the services previously exposed to one and/or more structured Supervisory Institute/s and equipped with the necessary
Authorizations of Law chosen at its sole discretion;
The contractual relationships between FSA Security S.r.l. and its Customers who use and/or contract the services, are governed by the following general conditions.

Art. 1) Scope of application:
These general contract conditions are valid for the services offered by FSA Security S.r.l. as indicated in the individual special contract conditions (represented by the individual supply contracts and/or service contracts and/or by the letters of appointment or by the technical data sheets supplied by the same) and are mandatory unless otherwise agreed in writing. These general conditions are made known and enforceable by publication on the website www.fsasicurezzaimpianti.it or with other appropriate methods.
FSA Security reserves the right to modify them at any time, considering those present on the site at the time of signing the single contract to be considered valid for each Customer and/or contracting entity.

Article 2) Object:
By signing the contract and/or accepting the economic offer, and/or the technical data sheets provided and/or by issuing a specific purchase order, the Customer and/or the contracting entity acknowledges having previously received all information and that I have read the technical specifications of the service offered by FSA Security S.r.l. and to accept it, therefore, in full.

Article 3) Duration:
The duration of the individual contracts and services offered to the Client and/or Contractor is that indicated on the individual contract. However, where nothing is otherwise specified, each contract has a duration of one year and is tacitly renewed at its natural expiry unless canceled to be communicated to the other party by registered letter with return receipt 60 days before the expiry of the contract itself. With the signing of the contract and/or acceptance of the economic offer, and/or the technical data sheets provided and/or with the issuance of a specific purchase order, the Customer and/or the contracting entity cannot cancel the order in any way signed.
The customer who is a consumer (i.e. who purchases the material and/or services for purposes other than his or her professional activity) has the right to withdraw from the purchase contract – without any additional penalty and without specifying the reason – within ten days working days from the signing of the contract.

Art. 3) Consideration and/or fee.
The Customer and/or contracting party must make the payment no later than the terms indicated in the contract and/or acceptance of the economic offer, and/or the technical data sheets provided and/or with the issuance of a specific purchase order and in the amount provided therein. Where nothing is specified, payment for the services purchased must be made by bank transfer made out to FSA Security S.r.l. on the c/c that will be provided for this purpose or a cashier’s and/or bank check made out to FSA Security S.r.l. to be delivered to the company headquarters in a single solution in the case of a single supply and/or on a monthly basis in the case of a long-term contract. Unless otherwise specified, the prices and/or fees are net of statutory VAT. Other and different methods will be valid only if specifically authorized in writing by FSA Security S.r.l..
In the case of service contracts or periodic technical assistance, the agreed price may be subject to upward or downward revision in the event of a supervening and documented change in the cost of labor and general market prices. This variation will be considered accepted if the contracting entity does not declare that it withdraws from the contract with 90 days’ notice.

Article 4) Responsibility.
FSA Security S.r.l. will not be held responsible for the total or partial non-use of the service, within the terms and according to the deadlines established and accepted with the signing of the contract, deriving from causes not attributable to the same. Similarly FSA Security S.r.l. will not be held responsible for delays in the execution of services due to unforeseen events not attributable to the same and/or force majeure.
FSA Security S.r.l. will not be held responsible either directly or indirectly for the failure and/or insufficient functioning of the systems and/or equipment supplied and/or installed as well as for direct and/or indirect damage caused by the same to people and/or things.
In the event of incorrect or non-functioning of the equipment or systems supplied and/or of any accessory pertaining to them under the terms of the guarantee, FSA Security S.r.l. reserves the right to carry out the replacement at its sole discretion with other goods that are the same and/or different but with similar characteristics and performance. The right to replacement remains excluded in the event that the failure and/or incorrect functioning derives directly and/or indirectly from inexperience and/or carelessness in the use of the systems, tampering and/or damage and/or interventions on the equipment or systems by of the Customer. In this case, any intervention by FSA Security will be charged to the Client based on the cost of labor and goods at the time of the intervention.
In the event that services are requested where activities carried out by armed personnel are required or where the technological support of an Operations Center is provided for particular video surveillance services and connections to the same Operations Center of telephone and radio equipment for the management of alarm signals, FSA Security S.r.l. entrusts the operational management of the services previously exposed to one and/or more structured Supervisory Institute/s and equipped with the necessary Authorizations of the Law chosen at its sole discretion; in this case, in the event of default or incorrect performance of the service by the Private Supervisory Institute to which FSA Security S.r.l. has entrusted the operation of the service with the measure of compensation for damages pertaining to FSA Security S.r.l. it is fixed within the limits of the sum corresponding to 50% of the amount of a month’s salary with VAT. excluded.

Article 5) Assistance
FSA Sicurezza provides an assistance and ordinary maintenance service only where expressly provided for in the single letter of assignment and/or contract and according to the methods and costs provided for therein.

Art. 6) Customer’s obligations:
The Customer is required to use the service for personal use only and must use the services in good faith and correctness, respecting the methods and limits established by their contract, refraining from obtaining advantages other than those connected to the use of the purchased services.

Art. 7) Right of withdrawal and termination
The payment of the invoices must be made without fail within the term and according to the agreed methods, in the event that nothing is said, the payment of the invoices must take place within 30 days F.M.D.F.
In the event of a breach by the Customer of the conditions of this contract, FSA Security S.r.l. reserves the right to terminate the contract pursuant to art. 1456 code civ.. Without prejudice to the right of FSA Security S.r.l. to request compensation for any damages. If the delay in fulfillment lasts beyond the fifteenth day from the fixed deadline, the safety project has the right to terminate the contract in addition to paying a penalty equal to 2% of the value of the supply and/or service for each day of delay.

Art.8) Complaint.
For any complaint regarding the service offered and purchased FSA Security S.r.l. provides telephone, paper and online contact details by publishing them on its website, which it keeps regularly updated.
To this end, the customer must promptly view the site and use the appropriate contact details indicated

Art 9) Applicable law and competent court.
The general conditions are governed by Italian law.
For any dispute relating to the interpretation and/or execution of the contract and of these conditions, the courts of Naples and Modena will have exclusive jurisdiction (except as the only exception where the purchaser is a consumer).

Article 10) Privacy Policy. Information pursuant to art. 13 of Legislative Decree 196/2003.
FSA Security S.r.l., informs that the personal data in its possession and collected directly from the interested party will be processed both on paper and electronically, as well as electronically, for the exclusive purpose of fulfilling contractual requirements and the execution of legal obligations as well as for the consequent administrative and commercial purposes, through systems which in any case are suitable for protecting the confidentiality of the data provided.
The provision of data is optional, however failure to provide it will make it impossible to obtain what may be requested and/or in any case to establish or continue commercial relationships.
The data controller is FSA Security S.r.l. whose personal data are shown in the header of this same web page, the person in charge of the appointed treatment is the legal representative available at the registered office of the company.

The processing of personal data is aimed solely at managing the contractual relationship between the parties. As part of this relationship FSA Security S.r.l. it will necessarily have to communicate personal data to third parties (banking institutions, insurance companies and suppliers of ancillary and complementary services, etc.) and disseminate such data via the internet only for the purposes required by the management of the contractual relationship. For the latter purposes, the consent of the interested party is required. The provision of consent is optional but, in the event of refusal by the interested party, no contractual relationship can be established.
Personal data will also be processed for statistical and promotional purposes of FSA Security S.r.l. . Consent is not required for this purpose, but the interested party may object to all or part of the processing.
We inform you that Article 7 of the aforementioned Legislative Decree (which we report as an extract) grants each person interested in the processing of personal data concerning him specific rights.
Communications may be made, in writing, by sending a request by ordinary mail to the above address. Art. 7 Legislative Decree 196/03 (Rights of access to personal data and other rights).
The interested party has the right to obtain confirmation of the existence or not of personal data concerning him, even if not yet registered, and their communication in an intelligible form. The interested party has the right to obtain the indication:
of the origin of the personal data; of the purposes and methods of the treatment; of the logic applied in case of treatment carried out with the aid of electronic instruments; of the identification details of the owner, of the managers and of the designated representative pursuant to article 5, paragraph 2; of the subjects or categories of subjects to whom the personal data may be communicated or who can learn about them as designated representative in the territory of the State, managers or agents.
The interested party has the right to obtain:
updating, rectification or, when interested, integration of data; the cancellation, transformation into anonymous form or blocking of data processed unlawfully, including data whose retention is unnecessary for the purposes for which the data were collected or subsequently processed;
the attestation that the operations referred to in letters a) and b) have been brought to the attention, also as regards their content, of those to whom the data have been communicated or disseminated, except in the case in which this fulfillment proves impossible or involves the use of means manifestly disproportionate to the protected right.

The interested party has the right to object, in whole or in part:
for legitimate reasons, to the processing of personal data concerning him, even if pertinent to the purpose of the collection; to the processing of personal data concerning him for the purpose of sending advertising material or direct sales or for carrying out market research or commercial communication.

FIRE

Our security operators are trained in medium-risk fire prevention after completing the fire-fighting course as required by the D.M. 03/10/98.

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DETAILED DESCRIPTION OF WORK ACTIVITY

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